Privacy policy

Last Updated: September 30, 2026

C. Monet, operated by Cierra Monet Atelier, LLC (“C. Monet,” “we,” “us,” or “our”), operates this website, online store, and related services (collectively, the “Services”).

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, create an account, place an order, contact us, or otherwise interact with our Services.

Our online store is powered by Shopify, which processes certain personal information to help us provide the Services.

1. Scope of This Policy

This Privacy Policy applies to personal information collected through:

  • Our website and online store

  • Customer accounts

  • Orders and payments

  • Contact forms and customer-support communications

  • Marketing communications

  • Cookies and similar technologies

  • Other interactions with our Services

If this Privacy Policy conflicts with our Terms of Service regarding the collection or processing of personal information, this Privacy Policy will apply to that information.

2. Personal Information We Collect

Depending on how you use our Services, we may collect the following categories of personal information:

Contact Information

This may include:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

Order and Transaction Information

This may include:

  • Products viewed or purchased

  • Shopping-cart and wishlist activity

  • Order history

  • Returns, exchanges, and cancellations

  • Payment method and payment confirmation

  • Transaction details

Payment information may be processed directly by Shopify or the payment providers available during checkout.

Account Information

If you create an account, we may collect:

  • Username or login details

  • Account preferences

  • Saved addresses

  • Order history

  • Account settings

Communications

We collect information you provide when you:

  • Contact customer support

  • Submit a contact form

  • Send an email

  • Leave a product review

  • Communicate with us about an order

Device and Usage Information

We may automatically collect information such as:

  • IP address

  • Browser and device type

  • Operating system

  • Network information

  • Cookie identifiers

  • Pages and products viewed

  • Time spent on the website

  • Referring website

  • Interactions with our Services

Marketing Information

We may collect your:

  • Marketing preferences

  • Email subscription status

  • Advertising interactions

  • Product interests

  • Responses to promotional campaigns

3. How We Collect Personal Information

We may collect personal information:

  • Directly from you when you place an order, create an account, complete a form, or contact us

  • Automatically through cookies, pixels, analytics tools, and similar technologies

  • From Shopify and other service providers that support our store

  • From shipping, payment, marketing, advertising, and fraud-prevention providers

  • From business partners or third parties where permitted by law

4. How We Use Personal Information

We may use personal information to:

  • Process payments and complete orders

  • Arrange shipping and delivery

  • Manage returns, exchanges, and refunds

  • Create and manage customer accounts

  • Provide customer service

  • Respond to questions and order enquiries

  • Send order, account, and shipping updates

  • Improve our website, products, and customer experience

  • Personalize product recommendations

  • Conduct website analytics

  • Send marketing communications where permitted

  • Display or measure relevant advertising

  • Detect fraud, misuse, or security incidents

  • Enforce our terms and policies

  • Meet legal, tax, accounting, and regulatory obligations

5. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to operate and improve the Services.

These technologies may be used for:

  • Essential website functions

  • Remembering account and shopping preferences

  • Keeping products in your shopping cart

  • Website performance and analytics

  • Fraud prevention and security

  • Marketing and personalized advertising

You may control certain cookies through your browser settings or the cookie controls available on our website. Blocking some cookies may prevent certain website features from working correctly.

Where required by law, non-essential cookies will be used based on your consent.

6. Marketing Communications

If you subscribe to marketing emails, we may send you product news, promotions, or other marketing messages.

You can unsubscribe at any time by selecting the unsubscribe link included in our marketing emails.

Even after unsubscribing, you may continue to receive non-promotional messages relating to:

  • Existing orders

  • Account security

  • Shipping updates

  • Customer-service requests

  • Policy or service changes

7. How We Disclose Personal Information

We may disclose personal information to:

  • Shopify, which hosts and supports our online store

  • Payment processors

  • Shipping and fulfilment providers

  • Customer-service providers

  • Website hosting and cloud-storage providers

  • Analytics and performance providers

  • Marketing and advertising providers

  • Fraud-prevention and security providers

  • Professional advisers, including accountants, lawyers, and insurers

  • Government authorities or law-enforcement agencies when legally required

We may also disclose information:

  • When you request or consent to the disclosure

  • To complete a business transaction

  • To protect our rights, customers, Services, or property

  • During a merger, acquisition, financing, restructuring, or sale of business assets

  • To comply with applicable laws or valid legal requests

Third parties process information according to their own privacy policies and contractual obligations.

8. Relationship With Shopify

Our store is hosted by Shopify. Information submitted through the Services may be shared with Shopify so it can provide checkout, payment, account, security, analytics, personalization, and other commerce services.

Shopify may process information in countries outside the country where you live.

You can learn more by reviewing the Shopify Consumer Privacy Policy.

Shopify-related privacy preferences may also be managed through the Shopify Privacy Portal.

9. Targeted Advertising and Privacy Choices

We may work with Shopify and other marketing or advertising providers to understand website activity and display relevant advertising.

Depending on where you live, certain disclosures for targeted advertising may be legally considered a “sale” or “sharing” of personal information.

Where applicable, you may submit an opt-out request through our Your Privacy Choices page.

If your browser sends a legally recognized Global Privacy Control signal, it may be treated as an opt-out request for that browser and device where required by applicable law.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Please avoid sending sensitive or confidential information through unsecured communication channels.

Customers are responsible for keeping their account credentials and passwords confidential.

11. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide the Services

  • Maintain customer accounts

  • Process and document transactions

  • Meet legal, tax, and accounting requirements

  • Prevent fraud and security incidents

  • Resolve disputes

  • Enforce contracts and policies

Retention periods may vary depending on the type of information, the reason it was collected, and applicable legal requirements.

12. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Obtain a portable copy of certain information

  • Restrict or object to certain processing

  • Withdraw consent where processing is based on consent

  • Opt out of targeted advertising

  • Opt out of certain sales or sharing of personal information

  • Appeal a decision regarding a privacy request

  • Exercise your rights without unlawful discrimination

These rights are not absolute and may be subject to legal exceptions.

We may need to verify your identity before processing a request. An authorized agent may submit a request where permitted by law, but we may require proof of authorization.

13. Children’s Privacy

Our Services are not intended for children who are under the age of majority in their jurisdiction.

We do not knowingly collect personal information from children without appropriate authorization. If you believe a child has provided personal information to us, please contact us so we can review and, where required, delete it.

We do not knowingly sell or share the personal information of individuals under 16 for targeted advertising as those terms are defined by applicable law.

14. International Data Transfers

Personal information may be processed, stored, or transferred outside the country where you live, including in the United States and other countries where Shopify or our service providers operate.

Where required, appropriate legal safeguards may be used for international transfers, including approved contractual protections.

15. Third-Party Websites

Our Services may contain links to websites, social-media platforms, or services operated by third parties.

We do not control the privacy or security practices of third-party websites. Please review their privacy policies before providing personal information.

Including a third-party link does not mean we endorse or accept responsibility for that website’s privacy practices.

16. Complaints and Appeals

If you have concerns about how we process personal information, please contact us using the details below.

Depending on your location, you may have the right to:

  • Appeal our response to a privacy request

  • Contact your local privacy or data-protection authority

  • Submit a complaint to an appropriate regulatory authority

17. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our Services, business practices, technology, or legal obligations.

When changes are made, we will publish the revised policy on this page and update the Last Updated date.

18. Contact Information

For questions about this Privacy Policy, our privacy practices, or your personal information rights, please contact:

Business Name: Cierra Monet Atelier, LLC
Brand/Trading Name: C.MONET by Cierra Monet Atelier
Privacy Email: admin@cierramonet.com
Phone: +1 646-895-6807 

Business Address: 115 Broadway, 5th Floor, New York, NY 10006, United States
Contact Page: https://cierramonet.com/pages/contact

For applicable data-protection laws, Cierra Monet Atelier, LLC is the controller of the personal information described in this Privacy Policy.