Terms of service

Last updated: September 30, 2026

Overview

Welcome to C. Monet. The terms “we,” “us,” and “our” refer to C. Monet.

C. Monet operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience (collectively, the “Services”). C. Monet is powered by Shopify, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced herein (collectively, these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms carefully. They contain important information concerning your legal rights, warranty disclaimers, and limitations of liability.

By visiting, interacting with, or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you should not access or use the Services.

Section 1 - Access and Account

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You also confirm that you have given us permission to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To access, browse, or make purchases through our online store, you may be required to provide information such as your email address, billing details, payment information, and shipping address.

You represent and warrant that all information you provide is accurate, current, and complete and that you have the necessary rights to provide such information.

You are responsible for maintaining the security and confidentiality of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or license your account to another person.

Section 2 - Our Products

We make reasonable efforts to display our products and services accurately. However, product colors and appearance may vary depending on your device, screen settings, and display configuration.

We do not guarantee that the appearance or quality of a product or service will meet every expectation or appear exactly as displayed in our online store.

Product descriptions, pricing, and availability may change without notice. We reserve the right to discontinue any product at any time and to limit product quantities by person, geographic region, or jurisdiction on a case-by-case basis.

Section 3 - Orders

When you place an order, you are making an offer to purchase. C. Monet reserves the right to accept or decline an order at its discretion.

An order is not accepted until C. Monet confirms its acceptance and the applicable payment has been successfully received and processed.

Please review your order carefully before submitting it. We may be unable to accommodate cancellation or modification requests after an order has been accepted or entered processing.

If we decline, modify, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided when the order was placed.

Purchases are subject to return, refund, or exchange only in accordance with our Refund Policy.

You represent and warrant that your purchases are for personal or household use and not for commercial resale or unauthorized export.

Section 4 - Prices and Billing

Prices, discounts, and promotions may change without notice. The price charged for a product or service will be the price displayed when the order is placed and will appear in the order-confirmation email.

Unless expressly stated otherwise, displayed prices do not include applicable taxes, shipping charges, handling fees, customs duties, or import charges.

Prices displayed in our online store may differ from prices available through physical stores, third-party platforms, or other sales channels.

Promotions may be governed by separate terms and conditions. If promotional terms conflict with these Terms, the specific promotional terms will control.

You agree to provide current, complete, and accurate purchase, payment, and account information. You also agree to promptly update your information, including your email address, payment-card details, and expiration dates, so we can process transactions and contact you when necessary.

You represent and warrant that:

  • The payment information you provide is accurate and complete.

  • You are authorized to use the selected payment method.

  • Charges incurred by you will be honored by your payment provider.

  • You will pay all applicable product, shipping, handling, and tax charges.

Section 5 - Shipping and Delivery

Order-processing times, estimated delivery periods, and shipping charges are described in our Shipping Policy.

Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, severe weather, or events outside our reasonable control.

Title to the purchased products and responsibility for loss transfer to you only after the carrier confirms delivery to the shipping address provided with your order.

You are responsible for providing a complete and accurate shipping address. Additional costs caused by an incorrect or incomplete address may be charged to you in accordance with our Shipping Policy.

Section 6 - Intellectual Property

The Services, including all trademarks, brand names, text, artwork, product designs, photographs, graphics, videos, audio, reviews, and the arrangement of such content, are owned by C. Monet, its affiliates, or its licensors.

This content is protected by applicable United States and international intellectual-property laws.

You may use the Services only for personal and non-commercial purposes. Without our prior written permission, you may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services.

Nothing in these Terms grants you a license or ownership right in any patent, trademark, copyright, or other intellectual property belonging to C. Monet, Shopify, or another party.

Unauthorized use of the Services may violate applicable intellectual-property laws. All rights not expressly granted under these Terms are reserved.

C. Monet names, logos, product names, service names, designs, and slogans are trademarks of C. Monet or its licensors and may not be used without prior written permission.

Shopify’s names, logos, products, services, designs, and slogans are trademarks of Shopify. Other names, logos, designs, and slogans appearing through the Services belong to their respective owners.

Section 7 - Optional Tools

We may provide access to tools, features, or services operated by third parties. We do not necessarily monitor or control these tools.

Access to third-party tools is provided “as is” and “as available,” without warranties, representations, conditions, or endorsements of any kind.

Your use of optional third-party tools is at your own risk and discretion. Before using them, you should review and accept the terms provided by the relevant third-party provider.

We may introduce new features, tools, or resources in the future. These additions will form part of the Services and will be governed by these Terms.

Section 8 - Third-Party Links

The Services may include links, content, or functionality provided by third parties.

We are not responsible for examining or evaluating the accuracy, content, security, policies, or practices of third-party websites or services. If you access a third-party website, you do so at your own risk.

We are not liable for harm or damages arising from your access to or use of third-party products, services, websites, resources, or content.

Please review the policies and practices of a third party before completing a transaction with them. Questions, concerns, complaints, or claims relating to third-party products or services should be directed to the relevant third party.

Section 9 - Relationship with Shopify

C. Monet is powered by Shopify, which enables us to provide the Services to you.

However, purchases made through our store are transactions directly between you and C. Monet.

By using the Services, you acknowledge that Shopify is not responsible for any aspect of a sale between you and C. Monet, including any injury, damage, or loss arising from purchased products or services.

To the extent permitted by law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or related to your purchases and transactions with C. Monet.

Section 10 - Privacy Policy

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Certain personal information may also be processed under Shopify’s Privacy Policy. By using the Services, you acknowledge that you have reviewed the applicable privacy policies.

Because Shopify hosts the Services, Shopify collects and processes certain information concerning your access to and use of the Services to provide and improve its platform.

Information submitted through the Services may be transmitted to Shopify and other service providers, including providers located outside your country of residence, when necessary to process payments, fulfil orders, provide customer support, or operate the Services.

Please review our Privacy Policy for more information about how C. Monet, Shopify, and relevant service providers process personal information.

Section 11 - Feedback

If you submit, upload, publish, email, or otherwise provide ideas, suggestions, feedback, reviews, proposals, plans, photographs, or other content (collectively, “Feedback”), you grant C. Monet a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback in any medium for lawful business purposes.

This license may be used to operate, evaluate, improve, and promote the Services.

You represent and warrant that:

  • You own or possess all necessary rights to the Feedback.

  • You have disclosed any compensation or incentive received in connection with the Feedback.

  • The Feedback complies with these Terms and applicable law.

We are not obligated to keep Feedback confidential, compensate you for Feedback, or respond to Feedback.

We may monitor, edit, or remove Feedback that we reasonably determine to be unlawful, offensive, threatening, defamatory, obscene, misleading, infringing, or otherwise objectionable.

Your Feedback must not violate another party’s copyright, trademark, privacy, publicity, or other legal rights. It must not contain unlawful, abusive, obscene, or malicious content, computer viruses, or other harmful code.

You may not use a false email address, impersonate another person, or mislead us or other parties about the source of Feedback. You remain responsible for the content and accuracy of any Feedback you provide.

Section 12 - Errors, Inaccuracies and Omissions

Information provided through the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, shipping charges, delivery estimates, or product availability.

We reserve the right to correct errors, inaccuracies, or omissions and to update information or cancel an affected order at any time, including after an order has been submitted, as permitted by law.

Section 13 - Prohibited Uses

You may use the Services only for lawful purposes.

You must not use the Services, directly or indirectly:

  • For an unlawful, fraudulent, or malicious purpose.

  • To violate international, federal, state, provincial, territorial, or local laws.

  • To infringe our intellectual-property rights or the rights of another party.

  • To harass, abuse, threaten, defame, intimidate, or harm another person.

  • To submit false, inaccurate, or misleading information.

  • To transmit unsolicited advertising, spam, chain letters, or similar communications.

  • To impersonate another person or entity.

  • To upload or transmit viruses, malware, or harmful code.

  • To reproduce, duplicate, copy, sell, resell, or exploit any unauthorized portion of the Services.

  • To collect or track another person’s personal information without authorization.

  • To scrape, crawl, spider, phish, pharm, or otherwise access the Services through unauthorized automated methods.

  • To interfere with or bypass security features of the Services or related systems.

  • To engage in conduct that restricts another person’s use of the Services or exposes C. Monet, Shopify, or users to harm or liability.

We reserve the right to suspend, disable, or terminate access to the Services if we reasonably determine that these Terms have been violated.

Section 14 - Termination

We may terminate these Terms or suspend or terminate your access to all or part of the Services, as permitted by applicable law, if you violate these Terms or misuse the Services.

You remain responsible for all amounts due up to the effective date of termination.

The provisions concerning intellectual property, Feedback, disclaimers, liability, indemnification, severability, governing law, and any other provisions that by their nature should continue will survive termination.

Section 15 - Disclaimer of Warranties

Information presented through the Services is made available for general informational purposes.

We do not guarantee the accuracy, completeness, reliability, or usefulness of all information displayed through the Services. Any reliance placed on such information is at your own risk, subject to rights that cannot lawfully be excluded.

Except where expressly stated by C. Monet or required by applicable law, the Services and products offered through the Services are provided “as is” and “as available,” without express or implied warranties, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee that access to the Services will always be uninterrupted, timely, secure, or error-free.

Some jurisdictions do not permit certain warranty exclusions. In those jurisdictions, some or all of the above exclusions may not apply to you.

Section 16 - Limitation of Liability

To the fullest extent permitted by applicable law, C. Monet and its partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, and Shopify and its affiliates will not be liable for indirect, incidental, punitive, special, or consequential damages.

This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages arising from:

  • Your use of or inability to use the Services.

  • Products purchased through the Services.

  • Errors or omissions in content.

  • Content or products transmitted or made available through the Services.

  • Other claims connected with your use of the Services or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

Section 17 - Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless C. Monet, Shopify, and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, losses, damages, and reasonable legal fees arising from:

  • Your breach of these Terms or incorporated policies.

  • Your violation of applicable law.

  • Your infringement of another party’s rights.

  • Your misuse of the Services.

We will provide reasonable notice of an indemnifiable claim. A delay in providing notice will not release you from your obligations unless that delay materially prejudices your ability to respond.

We may control the defence and settlement of a claim at your expense, including the selection of counsel. We will not agree to a settlement that imposes non-monetary obligations on you without your consent, which will not be unreasonably withheld.

You agree to reasonably cooperate in the defence of an indemnified claim.

Section 18 - Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law.

The unenforceable portion will be considered severed from these Terms without affecting the validity and enforceability of the remaining provisions.

Section 19 - Waiver and Entire Agreement

Our failure to exercise or enforce a right or provision under these Terms does not constitute a waiver of that right or provision.

These Terms, together with the policies and operating rules posted through the Services, constitute the entire agreement between you and C. Monet concerning your use of the Services.

They replace prior or contemporaneous agreements, communications, and proposals relating to the Services, whether oral or written.

Any ambiguity in these Terms will not automatically be interpreted against the party responsible for drafting them.

Section 20 - Assignment

You may not delegate, transfer, or assign these Terms or any rights or obligations under them without our prior written consent. Any unauthorized attempt to do so will be void.

We may transfer, assign, or delegate these Terms and our related rights and obligations as permitted by applicable law.

Section 21 - Governing Law

These Terms and any separate agreement through which we provide the Services will be governed by and interpreted under the laws applicable in the jurisdiction where C. Monet is headquartered.

You and C. Monet consent to the venue and personal jurisdiction of the applicable federal, state, or territorial courts in that jurisdiction.

Section 22 - Headings

Section headings are included for convenience only. They do not limit or otherwise affect the interpretation of these Terms.

Section 23 - Changes to These Terms

You may review the most current version of these Terms at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by publishing an updated version on the website.

Where required by applicable law, we will provide notice of material changes. Changes will become effective on the date stated in the applicable notice or on the updated version of this page.

Your continued access to or use of the Services after revised Terms become effective constitutes acceptance of those changes.

Section 24 - Contact Information

Questions about these Terms should be sent to:

Email: admin@cierramonet.com

Phone: +1 646-895-6807
Business Address: 115 Broadway, 5th Floor, New York, NY 10006, United States